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Service & Support

Hotline for companies


Information about warranty processing? Questions about installing and configuring your devolo product? Our Service & Support Hotline is the right place to go.

Our Hotline provides special support for following devolo products:

  • dLAN 200 AVpro
  • dLAN 200 AVpro i
  • dLAN 200 AVpro2
  • dLAN 200 AVpro2 i  
  • dLAN i
  • ML 56k i
  • ML ISDN i

    • To help us to give you fast and relevant support, please have the following information at hand for the telephone call:

    • Product name
    • Serial number (e.g. on the underside of the device)
    • Operating system in use
    • Type of computer and equipment
    • Firmware or driver version
    • Description of the problem

    Service & Support Hotline telephone number for enterprises:

    0049 180 50 33 503 * For international customers


    For further questions please contact info (at) devolo.com 

    * international rate

    22.07.2008

    devolo expands business line – dLAN 200 AVpro host for simple networking of large buildings using existing cable networks

    devolo AG, the Aachen-based, inhouse powerline specialist, is expanding its business product portfolio and is introducing its new flagship, the dLAN 200 AVpro host
    >> more

    05.06.2008

    devolo's new configuration software—dLAN 200 AVpro manager—for easy configuration of dLAN business networks

    The dLAN 200 AVpro manager software enables configuration and monitoring of professional, complex dLAN networks using drag & drop
    >> more

    21.02.2008

    HomePlug innovation at CeBIT 2008: devolo presents the world's first 400 Mbps HomePlug AV-compatible demo

    Compared to current Home Plug speeds of 200 Mbps, devolo now doubles data rates over in-house powerlines to 400 Mbps.
    >> more

    06.02.2008

    devolo features new dLAN business products at CeBIT 2008:

    IP networks via existing cable networks – dLAN integration as modular solution
    >> more

    05.09.2007

    devolo introduces Mini-PCI integration module based on HomePlug AV standard – premiere at the IBC

    These compact integration modules have important advantages for the customer: the new dLAN 200 AVminiPCI converts your electrical wiring into a high speed data network
    >> more