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General dLAN® FAQs
Will the devolo solution work if the devolo adapters are on different electrical circuits in the house?
Yes. So long as there is only one electricity meter for the house, then devolo adapters generally can be plugged into any of the sockets related to the house.
Which network device can I connect to the dLAN® adapter?
You can connect any commonly used network device to a dLAN® adapter, such as desktop computers, laptops, routers, modems, televisions, set-top boxes, NAS hard drives, game consoles etc. The device just has to have a common network connector that conforms to the IEEE 802.3 standard.
Can I also transmit (stream) videos, such as IPTV, via the dLAN®?
Yes, the bandwidth of dLAN® is sufficient for transmitting even high-definition (HD) videos. To enable interruption-free playback even if other data are transmitted at the same time, dLAN® adapters support data prioritisation (QoS).
What does "Easy Pairing" mean for the dLAN® AV Adapters?
All adapters are shipped from the factory with the standard password, "HomePlug AV". To increase security in the network, we recommend changing this password. The "Easy Pairing" feature makes doing so as easy as pressing the buttons on the devices.
How many dLAN® adapters can I use in one network?
Up to 64 dLAN® adapters can be operated in one network.
Does devolo also offer extensive technical support for products with Mac/Linux support?
Yes. Of course. As they are for Windows, basic MAC or Linux skills are required.
Which operating systems are the dLAN® adapters compatible with?
Most dLAN® adapters can be used in any operating system. The software included with delivery supports all Windows versions starting with Windows 98, Linux and Mac OS X.
What are the prerequisites for using dLAN®? Where are the limits?
dLAN® works throughout the entire mains supply network of the house or apartment, regardless of whether the building is old or new. Of course, the network has to be on the same wiring, and the wire length must not exceed 300 meters. However, different phases are not a problem. Power meters attenuate the signal strongly, but do not necessarily block it.
Can I use dLAN® to connect a modem and splitter?
Unfortunately, this is not possible. No IP signal is transmitted between the DSL splitter and modem. This conversion is not made until the signal reaches the modem; therefore, the communication between the splitter and modem cannot take place via dLAN®.
Do I need an Internet connection for dLAN® adapters? Does dLAN® provide Internet from the wall outlet?
dLAN® adapters transfer the existing signal to the power line, but cannot replace Internet access from a provider. dLAN® allows you to make optimum use of your existing Internet connection, as every wall outlet can become an Internet access point. To do so, connect one dLAN® adapter to your Internet router or modem and a second one to the device you want to connect to the Internet.
Can I configure my DS2 device to be compatible with my HomePlug Devices?
Even if some devices offer such a configuration option, tests indicate clearly that they are still not compatible with HomePlug. Particularly when they are located close to each other.
Can I operate my dLAN® device with a device from another manufacturer?
All dLAN® devices conform to the HomePlug standards, HomePlug 1.0 and HomePlug AV. Other devices that conform to the same standard as your dLAN® adapter can also be operated with dLAN® adapters. You can tell when a device conforms to the HomePlug standard by these symbols on the package: HomePlug 1.0 and HomePlug AV.
Are the 500 Mbps HomePlug AV adapterscompatible with the 200 Mbps adapters?
Yes, the 500 Mbps HomePlug AV products from devolo are fully compatible with the dLAN® 200 AV products.
Can I combine dLAN® products in any way I choose?
Within a product family (dLAN® 200/500 AV or dLAN® 14/85 HS), you can combine devices in a network in any way you choose. However, you cannot mix the dLAN® 200/500 AV and dLAN® 14/85 HS product families. To help keep them separate, both families are colour-coded. All blue adapters of the 14/85 series work with each other and all white adapters of the 200/500 series also work with each other. You can use blue and white adapters in one mains supply network, but the white adapters will communicate with the white adapters only, and the blue adapters will communicate with other blue adapters only.