devolo Hotlines - International

Support Hotline

+49 241 99082 333

(international rate)

For questions about installation, configuration or warranty processing for your devolo product, please call the devolo support hotline Monday through Friday from 9 a.m. to 8 p.m. and Saturday from 10 a.m. to 6 p.m. or send us an e-mail at

To ensure fast and efficient support, please have the following information ready when you call:

  • Product name
  • Serial number (e.g. on the bottom of the device)
  • Operating system used
  • Computer type and configuration
  • Firmware or driver version
  • Problem description

Sales hotline

+49 241 18279-279

(National rate; possibly different prices for international calls)

For enquiries about products, prices and sales locations, either call the information line Monday through Friday, 9 a.m. - 5 p.m. or send us an e-mail to

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