Would you like help with installation, or do you have questions about your devolo adapter?

The devolo expert advice provides you with fast, free and reliable assistance.

Do you have any questions?

For questions about installation, configuration or warranty processing for your devolo product, please send an e-mail to support@devolo.com or call our support hotline:


Technical Support Hotline:


The number is toll-free in the USA.


Monday through Friday from 12 a.m. to 1 p.m. (PST)
Saturday from 1 a.m. to 9 a.m. (PST)

Exceptions March 03. - 28. & Oct 31.- Nov 07.
Monday through Friday 
from 1 a.m. to 12 p.m. (PST)
Saturday from 2 a.m. to 10 a.m. (PST)

Frequent questions

Find answers for specific questions or simply search for relevant questions.

Questions about products & installation

Software & Downloads

Are you looking to download product information, the latest firmware, one of our apps or other software? Here you'll find what you seek: 


Product information & Firmware

Apps & Software Home Networking

2-year product warranty

As a devolo customer, in addition to the warranty required by law, you receive a 2-year product warranty starting from the date of purchase. Please find more information on warranty conditions and warranty processing here:

More information

General warranty conditions